@import"https://fonts.googleapis.com/css2?family=Pacifico&display=swap";*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--bg: #f0f2f5;--sidebar-bg: #ffffff;--sidebar-width: 280px;--panel-width: 392px;--header-h: 60px;--primary: #0a7cff;--primary-dark: #005ecb;--outbound-bg: #0a7cff;--outbound-text: #ffffff;--inbound-bg: #e5e5ea;--inbound-text: #1c1c1e;--border: #e0e0e0;--text-main: #1c1c1e;--text-muted: #8e8e93;--danger: #ff3b30}html,body,#root{height:100%;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}.app-layout{display:flex;height:100vh;background:var(--bg);overflow:hidden}.contact-list{width:var(--sidebar-width);min-width:var(--sidebar-width);background:var(--sidebar-bg);border-right:1px solid var(--border);display:flex;flex-direction:column;overflow:hidden}.contact-list-header{display:flex;align-items:center;justify-content:space-between;padding:0 16px;height:var(--header-h);border-bottom:1px solid 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6px}.bulk-send-textarea{margin:14px 18px 0;border:1px solid #d1d5db;border-radius:8px;padding:10px 12px;font-size:14px;font-family:inherit;resize:vertical;min-height:100px;color:#111827}.bulk-send-textarea:focus{outline:none;border-color:#e91e8c}.bulk-send-hint{margin:8px 18px 0;font-size:11px;color:#9ca3af}.bulk-send-actions{display:flex;gap:10px;padding:14px 18px;justify-content:flex-end}.bulk-send-cancel{background:#f3f4f6;border:none;border-radius:8px;padding:9px 18px;font-size:14px;font-weight:600;color:#374151;cursor:pointer}.bulk-send-cancel:hover{background:#e5e7eb}.bulk-send-submit{background:#e91e8c;border:none;border-radius:8px;padding:9px 18px;font-size:14px;font-weight:700;color:#fff;cursor:pointer;transition:background 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.message-textarea{border-color:#fc0;background:#fffdf0}.note-mode .message-textarea:focus{border-color:#e6b800}.btn-send-note{background:#fc0!important;color:#1c1c1e!important}.btn-send-note:hover:not(:disabled){background:#e6b800!important}.note-wrap{display:flex;justify-content:center;padding:4px 0}.note-bubble{background:#fffbdd;border:1px solid #ffe066;border-radius:12px;padding:8px 14px;max-width:70%;text-align:center}.note-label{display:block;font-size:.7rem;font-weight:700;color:#960;text-transform:uppercase;letter-spacing:.05em;margin-bottom:4px}.note-bubble p{font-size:.88rem;color:#4a3800;font-style:italic}.note-bubble .bubble-time{font-size:.68rem;color:#970;margin-top:4px;display:block}.system-message{display:flex;justify-content:center;padding:4px 0}.system-message 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var(--border);padding-top:16px}.cp-notes-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}.cp-edit-btn{background:none;border:none;color:var(--primary);font-size:.82rem;cursor:pointer;font-weight:600}.cp-notes-text{font-size:.88rem;color:var(--text-main);line-height:1.5;white-space:pre-wrap}.cp-notes-empty{color:var(--text-muted);font-style:italic}.cp-notes-textarea{width:100%;border:1px solid var(--border);border-radius:8px;padding:8px 10px;font-size:.88rem;font-family:inherit;resize:vertical;outline:none;transition:border-color .15s}.cp-notes-textarea:focus{border-color:var(--primary)}.cp-notes-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:8px}.msg-sender{font-size:.68rem;opacity:.75;font-weight:600}.note-footer{display:flex;align-items:center;justify-content:center;gap:6px;margin-top:4px}.note-footer .msg-sender{color:#960;line-height:1}.note-footer 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input:focus,.form-row select:focus{border-color:var(--primary)}.form-error{color:var(--danger);font-size:.82rem;margin-bottom:8px;background:#fff0ee;border:1px solid #ffc5be;border-radius:6px;padding:6px 10px}.btn-tag-action{background:transparent;border:1px solid var(--border);border-radius:16px;padding:4px 12px;font-size:.78rem;cursor:pointer;color:var(--text-muted);transition:all .15s;white-space:nowrap}.btn-tag-action:hover{background:#f5f5f7;color:var(--text-main)}.active-pin{background:#fff8dd;border-color:#fc0;color:#7a5500;font-weight:600}.active-optout{background:#fff0ee;border-color:var(--danger);color:var(--danger);font-weight:600}@keyframes fadeIn{0%{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}.stage-selector-btn{display:flex;align-items:center;gap:5px;background:#fff;border:1px solid #d1d5db;border-radius:7px;padding:0 11px;height:28px;font-size:12px;font-weight:600;cursor:pointer;transition:border-color .15s,box-shadow 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.1s,border-left-color .2s}.list-section-header{padding:0!important;pointer-events:auto!important}.section-header-row{display:flex;align-items:center;justify-content:space-between;padding:8px 12px 4px}.section-count{background:#e8e8ed;color:var(--text-muted);border-radius:10px;font-size:.68rem;font-weight:700;padding:1px 7px;min-width:20px;text-align:center}.section-toggle-btn{background:none;border:none;color:var(--text-muted);font-size:.75rem;cursor:pointer;padding:2px 6px;border-radius:4px;line-height:1;transition:background .1s,color .1s}.section-toggle-btn:hover{background:#f0f0f5;color:var(--text-main)}.booking-shell{display:flex;flex-direction:column;height:100dvh;max-width:480px;margin:0 auto;background:#f5f7fa;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}.booking-header{background:#0a3d62;color:#fff;padding:16px 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#00000014}.booking-bubble.user{background:#0a3d62;color:#fff;border-bottom-right-radius:4px}.booking-typing{display:flex;align-items:center;gap:5px;padding:12px 16px}.booking-typing span{width:7px;height:7px;background:#aaa;border-radius:50%;animation:booking-bounce 1.2s infinite}.booking-typing span:nth-child(2){animation-delay:.2s}.booking-typing span:nth-child(3){animation-delay:.4s}@keyframes booking-bounce{0%,80%,to{transform:translateY(0)}40%{transform:translateY(-6px)}}.booking-input-bar{display:flex;gap:8px;padding:12px;background:#fff;border-top:1px solid #e0e0e0}.booking-textarea{flex:1;border:1px solid #ddd;border-radius:12px;padding:10px 14px;font-size:16px;font-family:inherit;resize:none;outline:none;line-height:1.4}.booking-textarea:focus{border-color:#0a3d62}.booking-send-btn{background:#0a3d62;color:#fff;border:none;border-radius:12px;padding:0 20px;font-size:.9rem;font-weight:600;cursor:pointer;transition:background 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